Kenneth Fong's questions to Alibaba Group Holding (BABA) leadership • Q1 2026
Question
Kenneth Fong of UBS Group AG asked if Alibaba plans to increase investment in the in-store component of its local services business, on top of its current focus on food delivery, noting recent promotional activities in certain regions.
Answer
Alibaba Management confirmed they are exploring opportunities in the in-store services space. They explained that with the QuickCommerce business now reaching 150 million daily active users, there is a natural synergy with in-store needs like self-pickup and coupon usage. To better serve this large user base, management stated they are already conducting tests and pilot programs for more diverse in-store services in select cities.