Kewei Chen's questions to Zhihu Inc (ZH) leadership • Q2 2024
Question
Kewei Chen from Haitong International asked about the future of the self-operated vocational training business and whether the current weak economic environment is an opportunity or a challenge for its growth.
Answer
CFO Wang Han positioned the challenging external environment as a positive driver, noting that employment pressure increases demand for professional skills. The business's primary goal is to improve efficiency and reduce losses by focusing on core, high-margin programs. While this may reduce some low-quality revenue short-term, it improves profitability. Long-term, he sees significant competitive advantage from the synergy between the training business and the Zhihu community for customer acquisition and reputation building.