Question · Q4 2025
Kiley Peterson inquired about the expected trend for international revenue into FY 2026 and requested color on the total revenue guidance on a constant currency basis. She also asked about the joint go-to-market motion with NICE and Cognigy in Q4 and opportunities from CXone customers versus competitor CCaaS platforms.
Answer
Scott Russell, CEO, highlighted strong international momentum driven by less progressed CCaaS shifts, early AI embedding, and the partner ecosystem. Beth Gaspich, CFO, noted that the Americas (mostly USD) represent 82% of Q4 revenue, and FX impacts are factored into guidance. Scott Russell, CEO, expressed satisfaction with Q4 collaboration, Cognigy's standalone growth, and its inclusion in 100% of seven-digit deals, with a focus on rapid expansion in 2026 for both unified platform and AI-only markets.
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