Question · Q1 2026
Laurence Alexander asked how AI-related productivity benefits accrue to Air Products, specifically whether they primarily benefit the on-site business or are passed through to customers via contracts, and how competitive dynamics in the local market influence benefits for the merchant business.
Answer
Eduardo Menezes, Chief Executive Officer, explained that the accrual of AI benefits depends on its application. If AI lowers power costs in negotiations, benefits might be shared with customers through pass-through agreements. If AI reduces power consumption, Air Products typically captures those benefits as it guarantees maximum power consumption to customers. For administrative and engineering activities, AI reduces internal costs, which are not contractually passed through but contribute to overall competitiveness, indirectly benefiting customers in the long run.
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