Question · Q3 2025
Lee Chan-young from Eugene Investment & Securities asked about the estimated financial impact of the recent hacking incident, specifically regarding customer compensation and future security enhancement investments. Lee also sought clarification on whether these costs were reflected in Q3 results or would be recognized in upcoming quarters, including their timing and scale.
Answer
KT CFO Min Jang explained that a comprehensive compensation plan is being implemented for affected customers, including free USIM replacements starting November 5th. The final scale of compensation will depend on ongoing investigations by government and police. Min Jang clarified that USIM replacement costs will be recognized in Q4, while other benefits like free data or handset discounts will be booked when incurred. KT has already announced plans to invest over KRW 1 trillion in information security over the next five years, noting this is not overly burdensome given past annual investments of KRW 120-130 billion.
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