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    Lisa GillJPMorgan Chase & Co.

    Lisa Gill's questions to Cardinal Health Inc (CAH) leadership

    Lisa Gill's questions to Cardinal Health Inc (CAH) leadership • Q4 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about the drivers behind the 100-basis-point guidance increase for the Pharmaceutical and Specialty Solutions division, seeking to understand the split between an NCI accounting change and underlying operational performance.

    Answer

    CFO Aaron Alt clarified that the $0.20 EPS guidance increase for the year was driven roughly equally by two factors: about half from the liability classification of the minority interest and the other half from higher operational expectations for both the Pharma and Other business segments, reflecting strong underlying demand.

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    Lisa Gill's questions to Cardinal Health Inc (CAH) leadership • Q3 2025

    Question

    Lisa Gill inquired about the primary drivers of the strong brand and specialty pharmaceutical sales growth seen in the quarter and questioned its sustainability into fiscal 2026, considering factors like the Inflation Reduction Act (IRA).

    Answer

    CEO Jason Hollar explained that the growth was broad-based, stemming from continued strength in specialty distribution, BioPharma Solutions, and the initial positive impact from the GI Alliance and ION acquisitions. He noted that GLP-1s accounted for approximately 7 percentage points of the 20% underlying revenue growth. CFO Aaron Alt added that for fiscal 2026, the company assumes a continued positive utilization environment and strong specialty growth.

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    Lisa Gill's questions to Cardinal Health Inc (CAH) leadership • Q1 2025

    Question

    Lisa Gill asked for details on the Pharmaceutical segment's strong performance, questioning the margin contribution from COVID-19 vaccines and the potential impact of the Inflation Reduction Act (IRA) on specialty drug volumes.

    Answer

    CEO Jason Hollar explained that the segment's strength was broad-based across brand, specialty, consumer health, and generics, not driven by any single factor. He clarified that the COVID-19 vaccine provided only a 'slight tailwind' in Q1 and is still expected to be a modest headwind for the full year. While specialty growth was strong, he noted it was part of the overall robust utilization trend rather than a specific IRA-driven event.

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    Lisa Gill's questions to GoodRx Holdings Inc (GDRX) leadership

    Lisa Gill's questions to GoodRx Holdings Inc (GDRX) leadership • Q2 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. asked for an update on GoodRx's Integrated Savings Program (ISP), inquiring about new partnerships, the timeline for its recovery to positive contribution, and the strategy for engaging employers directly.

    Answer

    CEO Wendy Barnes acknowledged that while PBM partnerships provide the fastest access to commercial lives, the company has metered expectations due to inconsistent surfacing of GoodRx's pricing. She emphasized that adding brand drugs is a key value-add for PBMs and confirmed new contracts have been signed. CFO Chris McGinnis added that while ISP is strategically important, significant upside from new partners and direct-to-employer initiatives is more likely a 2026 opportunity.

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    Lisa Gill's questions to GoodRx Holdings Inc (GDRX) leadership • Q2 2025

    Question

    Lisa Gill from JPMorgan Chase & Co. inquired about GoodRx's Integrated Savings Program (ISP), asking about new partnerships, the potential for a direct-to-employer model, and the timeline for the program to become a positive contributor again.

    Answer

    CEO Wendy Barnes explained that while ISP is a key channel, its performance can be inconsistent within PBM systems. She highlighted that adding brand drugs is a significant value-add driving PBM engagement and confirmed new partnerships have been signed. CFO Chris McGinnis added that while the program has strategic merit, significant upside from new partners, brand drugs, and a direct-to-employer model is more likely a 2026 opportunity.

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    Lisa Gill's questions to GoodRx Holdings Inc (GDRX) leadership • Q1 2025

    Question

    Lisa Gill asked about the key high-impact initiatives that could drive performance to the upper end of the guidance range and inquired about the historical recapture rate for consumers when a retail partner, like Rite Aid, undergoes significant store closures.

    Answer

    CEO Wendy Barnes identified three key initiatives: deepening partnerships with retail pharmacies through direct contracting and e-commerce, expanding brand partnerships with pharma manufacturers via point-of-sale cash buydowns, and enhancing engagement with healthcare professionals (HCPs). CFO Chris McGinnis addressed the Rite Aid situation, explaining that the bankruptcy sale process is different from past closures and that GoodRx is actively working with potential bidders to ensure a smooth transition of prescriptions. Wendy Barnes added that GoodRx's relationships with pharmacies and its ability to directly contact users are materially stronger than in the past.

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    Lisa Gill's questions to GoodRx Holdings Inc (GDRX) leadership • Q1 2025

    Question

    Lisa Gill asked about the most significant high-impact initiatives that could drive revenue to the upper end of guidance and inquired about the historical recapture rate for consumers when a retail partner, like Rite Aid, undergoes store closures.

    Answer

    CEO Wendy Barnes identified closer partnerships with retail pharmacies (direct contracting and e-commerce), expanding manufacturer point-of-sale cash buydowns, and enhancing engagement with healthcare professionals (HCPs) as key initiatives. CFO Chris McGinnis addressed the Rite Aid bankruptcy, noting it's a unique situation involving an asset sale, and stated GoodRx is actively working with potential bidders to ensure a smooth transition of prescriptions. Wendy Barnes added that GoodRx's ability to directly communicate with its users is materially higher than in the past, aiding in these transitions.

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    Lisa Gill's questions to GoodRx Holdings Inc (GDRX) leadership • Q4 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about which new initiatives, including the ISP wrap program, are factored into the 2025 financial guidance and asked for details on the performance and expectations for ISP.

    Answer

    CEO Wendy Barnes explained that the guidance includes expected growth from manufacturer programs, particularly brand expansion, and benefits from enhanced retailer partnerships that have improved pharmacy profitability. Regarding the Integrated Savings Program (ISP), she noted solid traction and a significant opportunity with the 'ISP wrap' for non-covered brands, adding that GoodRx is in active discussions to add new PBM partners to the program.

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    Lisa Gill's questions to GoodRx Holdings Inc (GDRX) leadership • Q3 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about the visibility of Integrated Savings Program (ISP) contract uptake for 2025 and sought clarification if the 2025 outlook implies very low single-digit growth for the core prescriptions business.

    Answer

    CFO Karsten Voermann confirmed that Pharma Manufacturer Solutions will form the majority of growth in 2025. He noted that the outlook for the prescriptions marketplace is wider and more conservative due to pharmacy uncertainty. He also expressed excitement for the new ISP "wrap" program for off-formulary brands but noted its newness makes it difficult to predict the exact rollout trajectory.

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    Lisa Gill's questions to LifeStance Health Group Inc (LFST) leadership

    Lisa Gill's questions to LifeStance Health Group Inc (LFST) leadership • Q2 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. sought clarification on the trend of cash-pay patients moving to commercial insurance and asked about Lifestance's capacity to absorb this potential increase in volume.

    Answer

    CEO David Bourdon clarified that the shift from cash-pay to insured care is a broad industry tailwind that benefits their model. He affirmed that Lifestance has existing capacity and is focused on improving clinician productivity to meet this demand, carefully balancing hiring with patient volume.

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    Lisa Gill's questions to LifeStance Health Group Inc (LFST) leadership • Q4 2024

    Question

    Lisa Gill questioned the visibility into the 2026 rate improvement forecast and asked about the current M&A environment, including potential targets and competition from private equity.

    Answer

    Incoming CEO Dave Bourdon clarified that the 2026 rate outlook is based on the conclusion of a significant, unique payer rate decrease that is pressuring 2025 results, not on pre-signed contracts. Outgoing CEO Ken Burdick stated that the M&A strategy is expanding beyond tuck-ins to include new capabilities and customer segments. He noted the environment is more favorable for acquisitions now, as the market demands earnings, not just revenue growth, which pressures less-profitable competitors.

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    Lisa Gill's questions to Mckesson Corp (MCK) leadership

    Lisa Gill's questions to Mckesson Corp (MCK) leadership • Q1 2026

    Question

    Lisa Gill from JPMorgan Chase & Co. asked about the U.S. Pharmaceutical segment, seeking clarity on any negative impacts from Rite Aid's situation and the expected cadence of performance throughout the fiscal year, considering recent acquisitions.

    Answer

    EVP & CFO Britt Vitalone stated that the impact from Rite Aid's second bankruptcy is immaterial to McKesson's operations and profit growth for fiscal 2026. He highlighted strong momentum from stable utilization, the successful onboarding of new customers, and robust growth in specialty and oncology, further boosted by the acquisitions of Prism Vision and Core Ventures, which are expected to contribute 6-7% to the segment's operating profit growth.

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    Lisa Gill's questions to Mckesson Corp (MCK) leadership • Q4 2025

    Question

    Lisa Gill from JPMorgan Chase & Co. inquired about the potential impact of tariffs on both the pharmaceutical (branded and generic) and medical supply businesses, and what is factored into the fiscal 2026 guidance.

    Answer

    CEO Brian Tyler explained that the pharmaceutical business model is largely insulated due to reimbursement mechanisms, and the generic sourcing program is well-diversified. He noted the medical-surgical business also has a diversified sourcing strategy and pricing flexibility. CFO Britt Vitalone confirmed that based on current understanding, tariffs are not expected to have a material impact on fiscal 2026 guidance.

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    Lisa Gill's questions to Mckesson Corp (MCK) leadership • Q3 2025

    Question

    Lisa Gill from JPMorgan Chase & Co. requested details on the formulary changes mentioned, asking if they relate to major biosimilar shifts like HUMIRA or STELARA and whether the impact is a revenue shift or a loss of distribution to PBM self-distribution.

    Answer

    CFO Britt Vitalone specified that his comment pertained to a single product that went biosimilar, leading to a formulary change by a large retail national customer. He characterized it as a revenue impact for McKesson and noted it was the same issue that had been called out in previous quarters, declining to comment on future product shifts.

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    Lisa Gill's questions to Mckesson Corp (MCK) leadership • Q2 2025

    Question

    Lisa Gill inquired about the Medical Supply segment's underperformance relative to its long-term target, the competitive landscape, potential tariff impacts, the drivers of the strong 8% drug distribution growth, the discrepancy in GLP-1 inventory commentary versus Eli Lilly, the financial impact of the Rexall divestiture, and visibility into the second-half profit forecast.

    Answer

    CFO Britt Vitalone stated it was too early to change long-term targets for the Medical segment, noting its supplier base is diversified away from heavy China concentration. He attributed strong pharma growth to factors including GLP-1s and specialty drugs. He clarified that McKesson manages inventory based on demand, couldn't speak for Eli Lilly, confirmed the Rexall exit's impact is immaterial, and expressed high confidence in the back-half forecast.

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    Lisa Gill's questions to Cencora Inc (COR) leadership

    Lisa Gill's questions to Cencora Inc (COR) leadership • Q3 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about the key drivers behind the U.S. Healthcare segment's strong profit growth despite a slight reduction in its revenue guidance. She also asked for clarification on the environmental factors affecting the international business, particularly concerning the mid-sized biotech and pharma sector.

    Answer

    EVP & CFO James Cleary explained that the U.S. revenue moderation was due to biosimilars, decelerating (though still strong) GLP-1 growth, and the loss of a high-revenue, low-margin grocery customer. He credited the robust operating income growth to strong performance in higher-margin areas like specialty sales to physicians and health systems. For the international segment, Cleary noted that subdued clinical trial activity has pressured the global specialty logistics and consulting businesses, but he expects sequential improvement and a return to growth in Q4, citing positive leading indicators.

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    Lisa Gill's questions to Cencora Inc (COR) leadership • Q2 2025

    Question

    Lisa Gill inquired about the potential financial impact of pharmaceutical tariffs on Cencora's branded and generic businesses, considering potential price inflation.

    Answer

    CFO Jim Cleary stated that Cencora has not identified any material impact from tariffs, as pharmaceutical manufacturers are the importer of record. He emphasized that the company's primary focus is on ensuring patient access and supporting its partners through any uncertainty.

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    Lisa Gill's questions to Cencora Inc (COR) leadership • Q1 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. questioned the U.S. Healthcare Solutions revenue guidance of 9-11% for FY25, given the strong 14% growth in Q1, asking about the drivers of the expected deceleration.

    Answer

    CFO James Cleary clarified that the guidance assumes GLP-1 growth was higher in Q1 than it will be for the rest of the year, a factor that significantly impacts revenue but has a minimal effect on operating income. He also noted that the newly acquired RCA is a higher-margin, lower-revenue business, and intercompany revenue is eliminated, further explaining the guidance.

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    Lisa Gill's questions to Cencora Inc (COR) leadership • Q4 2024

    Question

    Lisa Gill asked new CEO Bob Mauch about his strategic vision for his first year, potential changes given the new leadership, and any observed volume impacts from the Inflation Reduction Act (IRA).

    Answer

    CEO Bob Mauch stated that Cencora's successful strategy will not change but will be amplified, with a continued focus on execution, talent, and customer-centricity. He affirmed the company's readiness to work with any political administration and navigate policy changes, ensuring they remain a supportive partner for customers.

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    Lisa Gill's questions to agilon health inc (AGL) leadership

    Lisa Gill's questions to agilon health inc (AGL) leadership • Q2 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. asked about the company's cash position and whether it has sufficient liquidity to fund operations through the potential turnaround in 2026.

    Answer

    CFO Jeff Schwaneke confirmed the company ended the quarter with $327 million in cash and securities, plus $176 million in off-balance-sheet cash held by ACO entities. He expressed confidence that this liquidity provides the flexibility needed to navigate the current challenges and is sufficient to get through 2026, excluding any additional cash flow improvement initiatives.

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    Lisa Gill's questions to agilon health inc (AGL) leadership • Q1 2025

    Question

    Lisa Gill inquired about medical cost trends, particularly in inpatient and Part B, asking about claims visibility, trend progression during the quarter, and any observed increase in Part D utilization.

    Answer

    CEO Steven Sell clarified that medical cost trends were in line with their elevated expectations. He highlighted that a new financial data pipeline went live in Q1, significantly improving visibility. He noted inpatient census was high in Jan/Feb but declined in March. CFO Jeffrey Schwaneke added that Part D exposure is under 30% and not a significant driver of financial results.

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    Lisa Gill's questions to agilon health inc (AGL) leadership • Q3 2024

    Question

    Lisa Gill inquired about the 2025 contract repricing, asking for specifics on the improvements for the 40% of the business up for renewal and the status of the remaining 60%.

    Answer

    CEO Steven Sell explained that the 40% of membership up for renewal is seeing improved percentage-of-premium terms and new upside incentives for quality performance. He added that for Part D risk, which spans more than just that 40%, over half the membership will have risk mitigation structures like carve-outs or corridors in 2025. Sell also noted that new Year 1 partners are being offered alternative economic arrangements, such as no-downside care management fees, to ensure proper data integration before taking on full risk.

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    Lisa Gill's questions to Cigna Group (CI) leadership

    Lisa Gill's questions to Cigna Group (CI) leadership • Q2 2025

    Question

    Lisa Gill from JPMorgan Chase & Co. inquired about the 2026 selling season, focusing on PBM client retention, market opportunities, and the company's reaction to the Arkansas PBM ruling and broader legislative landscape.

    Answer

    President and COO Brian Evanko reported strong PBM client retention tracking at mid-90% or better for 2026, highlighting the Prime Therapeutics renewal and noting affordability remains the top client concern. Chairman and CEO David Cordani stated Cigna was pleased with the temporary restraining order against the Arkansas law, arguing it would restrict access and raise costs, while reaffirming a commitment to public-private partnerships to navigate the active regulatory environment.

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    Lisa Gill's questions to Cigna Group (CI) leadership • Q1 2025

    Question

    Lisa Gill asked about Cigna's strategy for negotiating GLP-1 drug prices, current employer coverage levels for weight loss medications, and the company's perspective on recent PBM legislation in Arkansas.

    Answer

    President and COO Brian Evanko explained that Cigna's GLP-1 strategy is a comprehensive suite of programs (EnCircleRx, EnreachRx, ENGUIDE) focused on access, affordability, and clinical safety, rather than just formulary placement. He noted over 50% of Evernorth employers and 15-20% of Cigna Healthcare employers cover weight management drugs. Chairman and CEO David Cordani stated that Cigna opposes the Arkansas bill, arguing it limits choice, erodes quality, and increases costs, while noting Arkansas is a small market for the company.

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    Lisa Gill's questions to Cigna Group (CI) leadership • Q4 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. questioned how new Express Scripts offerings that lower costs at the pharmacy counter would impact profitability, particularly concerning rebate retention, and asked about client uptake and preference shifts.

    Answer

    CEO David Cordani stated the new offerings do not change the company's profit model, emphasizing that the vast majority of rebates are already passed through to clients. Eric Palmer, CEO of Evernorth, added that the new programs, which ensure patients benefit from negotiated discounts, will become the default offering. He noted that while clients retain choice, the value of rebates shared with them continues to increase.

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    Lisa Gill's questions to Cigna Group (CI) leadership • Q3 2024

    Question

    Lisa Gill asked about the 2025 PBM selling season, whether biosimilars are changing contract economics, and for an update on potential PBM-related legislation at the state or federal level.

    Answer

    Evernorth CEO Eric Palmer described the 2025 selling season as good, with retention rates in the mid-to-high 90s, and noted no wholesale changes in contract structures. CEO David Cordani stated that Cigna disagrees with the FTC's assertions, sees no mature legislation that appears likely to be put forward currently, and remains confident in the durability of the PBM model.

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    Lisa Gill's questions to CVS Health Corp (CVS) leadership

    Lisa Gill's questions to CVS Health Corp (CVS) leadership • Q2 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. asked for more visibility into the underlying assumptions and conviction for the Health Care Benefits (HCB) segment's performance in the second half of the year, given the strong Q2 results and multiple moving parts.

    Answer

    CEO David Joyner expressed satisfaction with the Aetna business's recovery. CFO Brian Newman detailed the Q2 results, noting a $300M favorable risk adjustment and a $470M group MA PDR, with the underlying beat driven by Medicare Part D and supplementals. EVP & President - Aetna, Steve Nelson, highlighted operational improvements, strong 2025 STARS ratings, and a disciplined approach to repricing the group MA business, half of which is up for renewal in 2026.

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    Lisa Gill's questions to CVS Health Corp (CVS) leadership • Q1 2025

    Question

    Lisa Gill asked about the new partnership with Novo Nordisk for Wegovy, seeking details on the number of lives on the preferred formulary, current employer coverage levels for weight loss drugs, the economic value of the associated clinical services, and whether the negotiated PBM price is superior to the announced retail price.

    Answer

    President and CEO David Joyner framed the deal as a key innovation for clients. Prem Shah, EVP and Chief Pharmacy Officer, explained that the partnership makes Wegovy preferred on CVS's largest commercial template, covering tens of millions of lives, to improve affordability and access, as about one-third of clients currently do not cover GLP-1s due to cost. He highlighted the value of the integrated CVS weight management program and the new retail access through the NovoCare Pharmacy network, which will drive value for clients and members.

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    Lisa Gill's questions to CVS Health Corp (CVS) leadership • Q4 2024

    Question

    Lisa Gill asked about new CEO David Joyner's key observations and strategic priorities during his first 100 days, and inquired about the confidence level in the 2025 guidance, particularly the potential for outperformance.

    Answer

    President and CEO David Joyner highlighted his focus on stabilizing Aetna's operations, advancing pharmacy transformation through models like CostVantage and TrueCost, and establishing the right leadership team. CFO Tom Cowhey added that the 2025 guidance is an achievable baseline with the most significant opportunity for upside residing in the Health Care Benefits segment, contingent on the moderation of medical cost trends.

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    Lisa Gill's questions to CVS Health Corp (CVS) leadership • Q3 2024

    Question

    Lisa Gill asked about the company's confidence in its 2025 Medicare Advantage bids, whether early disenrollment trends match expectations, and the impact of the Inflation Reduction Act on pharmacy trends.

    Answer

    Tom Cowhey, CFO, stated that early indicators suggest a 5% to 10% membership decline, in line with guidance. He expressed confidence in the 2025 bids, citing an approximate $800 million tailwind from improved Star ratings and deliberate benefit design changes. CEO J. Joyner added that the company anticipated pharmacy cost shifts and is focused on better integrating medical and pharmacy benefits to manage costs.

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    Lisa Gill's questions to Teladoc Health Inc (TDOC) leadership

    Lisa Gill's questions to Teladoc Health Inc (TDOC) leadership • Q2 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. asked about the biggest opportunities for Teladoc to help bend the healthcare cost curve, leveraging the CEO's managed care background, and for key takeaways from the recent Teladoc Health Forum.

    Answer

    CEO Charles Divita identified continued improvements in access and partnering more closely with local delivery systems as key opportunities. He emphasized extending longitudinal care to complement the existing system. Regarding the forum, he noted clients are concerned about affordability and provider shortages, and there was strong interest in Teladoc's strategic direction and deepening partnerships.

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    Lisa Gill's questions to Teladoc Health Inc (TDOC) leadership • Q4 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about the evolution of Teladoc's contracts toward visit-based models, the drivers of Integrated Care member growth, and recent utilization trends, including the impact of the flu season.

    Answer

    CEO Chuck Divita confirmed a gradual market shift toward visit-based contracts, highlighting visit volume as a key engagement metric. CFO Mala Murthy added that utilization trends are stable, noting that 6% visit volume growth in 2024 translated to high single-digit visit revenue growth, a momentum she expects to continue into 2025.

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    Lisa Gill's questions to Teladoc Health Inc (TDOC) leadership • Q3 2024

    Question

    Lisa Gill inquired about the 2025 selling season, seeking details on why client retention is slightly lower, where business is being lost, and whether the slowdown in bookings is specific to the Chronic Care segment.

    Answer

    CEO Chuck Divita identified the health plan space as the primary source of headwinds due to market pressures and significant 'belt tightening,' which affects bookings across the board, including for Chronic Care Management. CFO Mala Murthy noted the selling season is ongoing and that revenue growth has multiple levers beyond bookings, such as driving enrollment, visit volume, and strategic pricing.

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    Lisa Gill's questions to Labcorp Holdings Inc (LH) leadership

    Lisa Gill's questions to Labcorp Holdings Inc (LH) leadership • Q2 2025

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about the managed care contracting environment, asking about any large contract renewals scheduled for 2026 and any shifts in LabCorp's contracting strategy.

    Answer

    President, CEO, and Chairman Adam Schechter stated that LabCorp renews 20-25% of its managed care contracts annually and continues to see relatively flat unit pricing. He expressed confidence in securing renewals on reasonable terms that support the company's guidance. He also noted that hospital acquisition deals strengthen their position with payers by demonstrating value and helping to lower overall healthcare costs.

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    Lisa Gill's questions to Labcorp Holdings Inc (LH) leadership • Q1 2025

    Question

    Lisa Gill asked about the potential impact of FDA policy changes regarding animal testing on the early development business, requesting details on the current exposure and financial implications.

    Answer

    Chairman and CEO Adam Schechter explained that Labcorp is actively developing non-animal testing models. He noted that the specific area of monoclonal antibodies, which has been a focus of discussion, represents only 10-15% of the Biopharma Laboratory Services segment's revenue. He concluded that the total enterprise impact would be very small and that no significant financial effect is expected this year.

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    Lisa Gill's questions to Labcorp Holdings Inc (LH) leadership • Q4 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. sought clarification on the components of the 3.5% organic growth forecast for Diagnostics, questioning the mix between high-growth esoteric testing and normalized routine utilization. She also asked about the potential financial impact of the proposed LDT rule.

    Answer

    CEO Adam Schechter clarified that high growth (3x normal) is concentrated in specific esoteric areas like oncology and women's health. He believes Labcorp is gaining market share, allowing for growth above the historical 1-2% market rate. Regarding the LDT rule, Schechter stated that while he believes it's bad for the industry, the direct financial impact to Labcorp is not significant as the company already complies with similar standards for New York State approval.

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    Lisa Gill's questions to Labcorp Holdings Inc (LH) leadership • Q3 2024

    Question

    Lisa Gill asked for details on the margin progression for the Invitae acquisition into 2025 and the specific drivers behind the better-than-expected price/mix in the Diagnostics business.

    Answer

    CEO Adam Schechter confirmed the Invitae integration is on track and is expected to be slightly accretive in 2025. CFO Glenn Eisenberg elaborated that margins will improve sequentially but remain a year-over-year headwind through H1 2025 before becoming a tailwind. He attributed the strong 3% organic price/mix growth to lab management agreements, an increase in tests per accession, and esoteric testing growing faster than routine testing.

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    Lisa Gill's questions to Humana Inc (HUM) leadership

    Lisa Gill's questions to Humana Inc (HUM) leadership • Q1 2025

    Question

    Lisa Gill questioned the visibility into the guided mid-single-digit medical cost trend and asked about the expected cadence of earnings throughout 2025, particularly concerning the impact of the IRA.

    Answer

    CFO Celeste Mellet confirmed that trends are developing as expected, with data through April showing no cause for concern. Regarding cadence, she explained that earnings will be front-loaded due to the IRA, with Q1 being the highest. She also noted that the full-year guidance anticipates a 'dock 6' impact in late Q3 or Q4, which is factored into the outlook.

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    Lisa Gill's questions to Option Care Health Inc (OPCH) leadership

    Lisa Gill's questions to Option Care Health Inc (OPCH) leadership • Q1 2025

    Question

    Lisa Gill asked about the updated 2025 guidance, questioning why the full-year forecast was not raised more significantly after a strong Q1 beat and whether this reflected conservatism or other underlying concerns. She also inquired about the impact of Medicare Advantage plan changes on patient utilization, particularly for chronic therapies.

    Answer

    CFO Michael Shapiro explained that Q1 can be unpredictable and cautioned against extrapolating the results. He noted that while acute growth was robust, a significant negative impact from the Stelara pricing reset is still expected in subsequent quarters. CEO John Rademacher added that while it's early, he expects changes to patient out-of-pocket costs to be a net benefit later in the year by potentially reducing bad debt.

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    Lisa Gill's questions to Option Care Health Inc (OPCH) leadership • Q4 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about the implied margins of the newly acquired Intramed Plus, based on the guidance update, and the potential to improve them. She also asked for details on the company's M&A strategy, including acquisition targets, deal capacity, and the current pricing environment.

    Answer

    CFO Michael Shapiro explained that while Intramed was acquired at a mid-teens multiple, Option Care Health is confident it can improve this to a low double-digit multiple by applying its superior procurement leverage, technology, and operational efficiencies. On M&A strategy, Shapiro and CEO John Rademacher stated they are not capital constrained but are highly disciplined, focusing on acquisitions that add sustainable strategic value or unique capabilities, like Intramed's advanced practitioner model. They view share repurchases as a strong alternative for capital deployment.

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    Lisa Gill's questions to Option Care Health Inc (OPCH) leadership • Q3 2024

    Question

    Lisa Gill asked why management believes the STELARA pricing situation is unique and not a new industry norm. She also sought confirmation that the updated 2024 EBITDA guidance reduction was solely due to the IV solution shortage and hurricane impacts.

    Answer

    CEO John Rademacher explained the uniqueness stems from STELARA being part of the Inflation Reduction Act's (IRA) first drug negotiation cohort, creating a different dynamic. He noted most of the company's portfolio is already generic or biosimilar. CFO Michael Shapiro confirmed that the IV bag shortage and disruptions from recent hurricanes were the primary variables affecting the Q4 guidance.

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    Lisa Gill's questions to UnitedHealth Group Inc (UNH) leadership

    Lisa Gill's questions to UnitedHealth Group Inc (UNH) leadership • Q1 2025

    Question

    Lisa Gill asked about the key elements and timeline for returning to the company's long-term earnings per share growth target of 13% to 16%, especially in light of improving 2026 rates and the final year of the V28 model transition.

    Answer

    CEO Andrew Witty expressed that while the final V28 step-down is a known factor for next year, the company is nearing the end of absorbing the pricing pressure. He was encouraged by the 2026 rate notice reflecting cost trends more accurately. Witty conveyed confidence that the issues seen in early 2025 are addressable within the year, setting the stage for stronger 2026 performance and a return to the target growth trajectory.

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    Lisa Gill's questions to UnitedHealth Group Inc (UNH) leadership • Q4 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. asked about the potential business impact of PBM reform expected in 2025 and what incremental steps the company could take to educate Congress on the value PBMs provide.

    Answer

    CEO Andrew Witty stated that PBMs are the primary check on high drug prices set by manufacturers. To improve transparency and address criticism, he announced that Optum Rx is committed to phasing out remaining arrangements to achieve 100% pass-through of all negotiated rebates to clients by 2028 at the latest. This move is intended to focus the policy debate on the drug manufacturers who set the initial prices.

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    Lisa Gill's questions to UnitedHealth Group Inc (UNH) leadership • Q3 2024

    Question

    Lisa Gill inquired about the factors expected to impact 2025, focusing on the rapid acceleration of specialty pharmacy (Rx) costs and its implications for the Optum Rx business.

    Answer

    John Rex, President & CFO, noted the specialty drug cost acceleration was sharper than anticipated, partly due to IRA-related manufacturer campaigns. Brian Thompson, CEO of UnitedHealthcare, stated that while the acceleration was early, they feel adequately priced for 2025. Patrick Conway, CEO of Optum Rx, highlighted strong PBM selling season results, growth in specialty and infusion services, and new cost-saving products as key drivers for the segment.

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    Lisa Gill's questions to Walgreens Boots Alliance Inc (WBA) leadership

    Lisa Gill's questions to Walgreens Boots Alliance Inc (WBA) leadership • Q1 2025

    Question

    Lisa Gill asked for more detail on the new reimbursement structures for calendar 2025 contracts and inquired about the specific script retention rate from recent store closures.

    Answer

    CEO Tim Wentworth explained that new reimbursement contracts, covering a meaningful portion of their business, involve rebalancing brand and generic drug reimbursements and creating new categories for high-cost drugs like GLP-1s to better align with acquisition costs. He noted that while they have made progress, about two-thirds of contracts remain to be addressed over time. Regarding script retention from the 70 stores closed in the quarter, Wentworth confirmed it was better than internal assumptions but did not provide a specific number, attributing the success to an improved patient transfer process.

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    Lisa Gill's questions to Walgreens Boots Alliance Inc (WBA) leadership • Q4 2024

    Question

    Lisa Gill asked for details on the restructuring of pharmacy reimbursement contracts, including the 80% visibility for 2025, the potential for leaving networks, and the expected cadence of earnings throughout fiscal 2025.

    Answer

    CEO Tim Wentworth explained that WBA is in a multi-year process to reframe PBM relationships, resulting in less reimbursement pressure in fiscal 2025. He confirmed WBA is willing to exit unprofitable network contracts to protect margins. Global CFO Manmohan Mahajan added that the earnings cadence for 2025 will be similar to recent years, with benefits from store closures scaling up in the second half.

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    Lisa Gill's questions to Walgreens Boots Alliance Inc (WBA) leadership • Q4 2024

    Question

    Lisa Gill from JPMorgan Chase & Co. asked for clarity on the restructuring of pharmacy reimbursement contracts, questioning if the 80% visibility for 2025 implies improving rates or just less pressure, and what 'difficult decisions' regarding network participation might entail. She also inquired about the expected earnings cadence for fiscal 2025.

    Answer

    CEO Tim Wentworth explained that while reimbursement pressure is lessening in 2025, it's part of a multi-year reset of PBM relationships. He confirmed Walgreens is willing to exit unprofitable networks to ensure fair compensation. CFO Manmohan Mahajan added that the FY25 earnings cadence would likely follow trends from the past couple of years, with benefits from store closures scaling up through the year.

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    Lisa Gill's questions to Walgreens Boots Alliance Inc (WBA) leadership • Q3 2024

    Question

    Lisa Gill of JPMorgan Chase & Co. inquired about Walgreens' vision for the future of pharmacy, the specifics of conversations with payers and PBMs regarding new reimbursement models, and the ongoing financial impact of NADAC pricing fluctuations.

    Answer

    CEO Tim Wentworth outlined a future pharmacy model with a rationalized store footprint, deeper brand partnerships, and an enhanced loyalty program. Mary Langowski, President of U.S. Healthcare, added that discussions with payers focus on fair compensation for the value pharmacists provide, as the current model is outdated. CFO Manmohan Mahajan clarified the $20 million NADAC impact was for a partial quarter and its volatility contributes to the wider guidance range.

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    Lisa Gill's questions to Walgreens Boots Alliance Inc (WBA) leadership • Q3 2024

    Question

    Lisa Gill asked about the future of retail pharmacy, the specifics of ongoing reimbursement model discussions with payers and PBMs, and the materiality of the $20 million NADAC pricing impact.

    Answer

    CEO Tim Wentworth outlined a future for pharmacy focused on a rationalized store footprint, deeper brand partnerships, an enhanced loyalty program, and back-end automation. President of U.S. Healthcare Mary Langowski added that current reimbursement playbooks are dated and they are focused on being paid fairly. Global CFO Manmohan Mahajan clarified the $20 million NADAC impact was for a partial quarter and its volatility contributes to the wider Q4 guidance range.

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    Lisa Gill's questions to Quest Diagnostics Inc (DGX) leadership

    Lisa Gill's questions to Quest Diagnostics Inc (DGX) leadership • Q3 2024

    Question

    Lisa Gill asked for follow-up details on the LifeLabs acquisition, seeking clarification on why Canadian demographics are considered more favorable and requesting information on LifeLabs' current margin profile.

    Answer

    CEO Jim Davis explained that Canada's demographics are favorable due to higher population growth and an older average population compared to the U.S., both of which drive higher lab utilization. He reiterated that LifeLabs' operating margin rate is currently below Quest's average but is expected to reach the company average within a few years through synergies.

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