Lucy Zhao's questions to So-Young International Inc (SY) leadership • Q3 2024
Question
Lucy Zhao from Penghua Funds asked how management successfully controlled expenses, pointing to the 20% year-over-year decrease in sales and marketing costs, and improved profitability.
Answer
CFO Hui Zhao explained that true profitability stems from business growth, particularly from the new clinic chain. The reduction in sales and marketing expenses was a direct result of a strategic shift from broad traffic acquisition to more refined, efficient operations with a focus on ROI. He stated this effective cost control helped lower the overall expense ratio to 60.5% in Q3, a decrease of 3 percentage points year-over-year.