Marc Feldman's questions to MeridianLink Inc (MLNK) leadership • Q1 2025
Question
Marc Feldman inquired about the strategic opportunity associated with upgrades to the deposit account opening application and how it creates a differentiated offering. He also asked if churn could be broken down by cause, specifically industry M&A.
Answer
President Larry Katz stated that account opening is a core, strategic offering and that investments in MeridianLink Access provide a modern, seamless digital experience that is highly differentiated. CFO Elias Olmeta said the company does not break out churn by cause. However, Katz added that industry consolidation is typically a tailwind, as acquirers are often existing customers who then migrate the acquired institutions onto the MeridianLink platform.