Mario Ortelli's questions to COMPAGNIE FINANCIERE RICHEMONT AG /FI (CFRUY) leadership • FY 2017
Question
Mario Ortelli of Bernstein asked about key trends in the jewelry market and Richemont's strategic response, as well as the long-term vision for watch distribution, particularly the mix of retail, wholesale, and online channels.
Answer
Chairman Johann Rupert predicted branded jewelry will continue to gain share from non-branded, with a growing demand for personalization. Nicolas Bos, CEO of Van Cleef & Arpels, confirmed growth across all price points. For watch distribution, Georges Kern, Head of Watchmaking, Marketing and Digital, outlined an omni-channel future, emphasizing a seamless customer experience where clients can buy when and where they want, integrating Richemont's own e-commerce, retail partners, and pure players.