Question · Q4 2025
Mark Hughes inquired about the lower average size of recoveries in the disability business, asking if it's a past trend, tied to government policy, or other factors.
Answer
Rick McKenney, President and CEO, stated that it's not tied to anything structural or programmatic, but rather fluctuations in the mix of individuals recovering and the size of their claim reserves. He noted that Q4's lower average size was unusual enough to be called out, alongside lower claimant block mortality.
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