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    Mark Moerdler

    Research Analyst at Bernstein Research

    Mark Moerdler is Managing Director, Senior Vice President, and Senior Research Analyst at Bernstein Research, specializing in global software and technology companies. He covers leading firms such as Microsoft and has achieved a 72% success rate on investment recommendations with an average return per transaction of 17.6%, earning a 4.91-star ranking on TipRanks and recognition as the No. 1 software sector analyst by Institutional Investor in 2018. Moerdler began his career as co-founder and President of MDY Advanced Technologies, then joined CA Technologies in various vice-presidential roles before entering Bernstein in 2010. He holds a Ph.D. and multiple Master’s degrees in Computer Science from Columbia University and is recognized for his consistent, high-quality equity research within the industry.

    Mark Moerdler's questions to MICROSOFT (MSFT) leadership

    Mark Moerdler's questions to MICROSOFT (MSFT) leadership • Q4 2025

    Question

    Mark Moerdler from AB Bernstein inquired about the optimal strategies for monetizing AI in SaaS, potential differences between horizontal apps like M365 Copilot and targeted agents, and the long-term margin trajectory for AI-powered SaaS.

    Answer

    CEO Satya Nadella explained that the AI transition is an expansion of compute usage, similar to the server-to-cloud shift. He used GitHub Copilot as an example of evolving monetization models, from code completion to autonomous agents. CFO Amy Hood added that monetization will likely be a blend of per-user, tiered, and consumption-based models that will evolve with AI capabilities.

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    Mark Moerdler's questions to MICROSOFT (MSFT) leadership • Q4 2025

    Question

    Mark Moerdler of Bernstein Research inquired about the optimal monetization strategies for AI in SaaS, the differences between horizontal and targeted applications, and the long-term margin trajectory for AI-infused SaaS.

    Answer

    CEO Satya Nadella compared the AI shift to the server-to-cloud transition, predicting a massive expansion in compute usage and application capabilities, citing GitHub Copilot's evolution as an example. CFO Amy Hood added that monetization will involve a blend of per-user, tiered, and consumption-based models that will evolve with AI capabilities.

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    Mark Moerdler's questions to MICROSOFT (MSFT) leadership • Q4 2025

    Question

    Mark Moerdler from Bernstein Research inquired about the optimal monetization strategies for AI in SaaS, the differences between horizontal apps versus targeted agents, and the long-term margin trajectory for AI-infused SaaS products.

    Answer

    CEO Satya Nadella compared the AI shift to the server-to-cloud transition, predicting a massive expansion in compute usage and monetization opportunities. He cited GitHub Copilot's evolution as a model for M365 and Dynamics. CFO Amy Hood added that monetization will blend per-user tiers and consumption models, offering flexibility.

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    Mark Moerdler's questions to MICROSOFT (MSFT) leadership • Q3 2025

    Question

    Mark Moerdler from Bernstein Research asked how Microsoft's business, in its current form, would react to a potential recession and whether the impact would be early, late, or shallow.

    Answer

    CEO Satya Nadella stated that in a recession, Microsoft's focus would be on helping customers leverage the cloud's efficiency to do more with less, positioning its software as a key tool to fight inflationary and growth pressures. He indicated the company would concentrate on delivering value and gaining market share through this approach.

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    Mark Moerdler's questions to MICROSOFT (MSFT) leadership • Q2 2025

    Question

    Mark Moerdler of Bernstein Research inquired about the drivers behind the significant outperformance in Microsoft AI revenue, asking for more detail on the contribution from Azure AI versus Microsoft 365 Copilot.

    Answer

    CFO Amy Hood confirmed the beat was driven by both stronger-than-expected Azure AI services and robust Microsoft 365 Copilot performance. For Copilot, she highlighted strength in new customer seats, expansion seats from existing customers, and healthy price per seat, indicating strong value perception.

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    Mark Moerdler's questions to MICROSOFT (MSFT) leadership • Q1 2025

    Question

    Mark Moerdler of Bernstein inquired about the trajectory of Microsoft's capital expenditures, asking when CapEx growth might normalize to be in line with or slower than cloud revenue growth.

    Answer

    CFO Amy Hood drew a parallel to the early cloud transition, stating that Microsoft must build to meet the global, parallel demand for AI. She confirmed that over time, CapEx growth will slow as revenue growth increases, causing the two rates to converge. The pace of this convergence, she noted, depends entirely on the pace of customer adoption for AI services.

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    Mark Moerdler's questions to SAP (SAP) leadership

    Mark Moerdler's questions to SAP (SAP) leadership • Q2 2025

    Question

    Mark Moerdler of Bernstein Research inquired about the long-term sustainability of the substantial margin improvements seen in cloud gross margin, sales, and R&D, particularly with ongoing investments in AI.

    Answer

    CFO Dominik Asam expressed confidence in maintaining operating leverage, with total expense growth contained relative to revenue growth. He noted the largest improvements come from selling expenses. While the cloud gross margin expanded significantly by 1.8% in Q2, he stated the pace of improvement will slow but continue to grind upwards as one-off effects diminish.

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    Mark Moerdler's questions to SAP (SAP) leadership • Q1 2025

    Question

    Mark Moerdler of Bernstein Research asked how potential tariffs on hardware and data center components could impact SAP's business and cloud gross margins, and if those costs could be passed on to clients.

    Answer

    CEO Christian Klein explained that their multi-year contracts with hyperscalers provide price security, and they are not planning to increase customer prices due to tariffs. CFO Dominik Asam added that the data center supply chain is largely outside the U.S., making the direct impact not meaningful enough to alter guidance.

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    Mark Moerdler's questions to SAP (SAP) leadership • Q3 2024

    Question

    Mark Moerdler from Bernstein inquired about the potential negative impact of generative AI on cloud gross margins at scale, and how large ECC customers are approaching their move to S/4HANA and the cloud amidst macro concerns.

    Answer

    CFO Dominik Asam stated that while the long-term AI margin impact is speculative, it is expected to add incremental gross profit and poses no risk to the 2025 margin targets. CEO Christian Klein explained that large customers are using RISE to de-complexify processes, not just lift-and-shift. He emphasized that the need for business transformation is the primary driver for cloud moves, outweighing macro concerns or maintenance deadlines.

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    Mark Moerdler's questions to SAP (SAP) leadership • Q2 2024

    Question

    Mark Moerdler asked why SAP is not showing signs of the macroeconomic impact that other software companies are reporting, questioning if it's a timing issue, strong execution, or its business model.

    Answer

    CEO Christian Klein attributed SAP's resilience to a strong sales and innovation pipeline, particularly in GenAI, and the success of its integrated 'best of suite' strategy. He noted customers are actively moving from on-premise to SAP's cloud solutions. CFO Dominik Asam added that a favorable revenue mix shift towards the high-growth Cloud ERP Suite is reducing the dilutive effect from other cloud services, bolstering overall growth.

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    Mark Moerdler's questions to ORACLE (ORCL) leadership

    Mark Moerdler's questions to ORACLE (ORCL) leadership • Q4 2025

    Question

    Mark Moerdler of Sanford C. Bernstein Limited asked for more clarity on the durability and profitability of Oracle's AI business to help investors understand its growth drivers.

    Answer

    Chairman and CTO Larry Ellison explained that Oracle's key advantage is its 23AI vector database, which enables enterprises to use popular AI models on their own private, secure data. He emphasized that since most of the world's valuable enterprise data resides in Oracle databases, this capability is a critical enabler that competitors lack, which will drive significant growth in Oracle's database business.

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    Mark Moerdler's questions to ORACLE (ORCL) leadership • Q3 2025

    Question

    Mark Moerdler of Bernstein Research asked for an explanation of why Oracle's CapEx per dollar of IaaS revenue is lower than its hyperscaler peers and how to think about the CapEx trajectory given the strong demand.

    Answer

    Executive Chairman and CTO Lawrence Ellison explained that Oracle's lower CapEx stems from its strategy of starting data centers smaller and expanding based on demand, which leads to higher utilization. He also cited a high degree of automation, which lowers operating costs and improves reliability and security by minimizing human intervention and error.

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    Mark Moerdler's questions to ORACLE (ORCL) leadership • Q2 2025

    Question

    Mark Moerdler asked for insight into Oracle Cloud Infrastructure (OCI), specifically how its unique modular architecture impacts data center construction, the potential number of regions, and long-term CapEx growth.

    Answer

    Chairman and CTO Larry Ellison explained that OCI's standardized, modular rack design allows for regions to scale from a small 50-kilowatt footprint to a massive 1.6-gigawatt data center. This standardization enables high automation, lower costs, and the ability to offer dedicated regions to individual customers. CEO Safra Catz added that this flexibility allows Oracle to align CapEx directly with customer consumption, enhancing profitability by avoiding underutilized capacity.

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    Mark Moerdler's questions to ORACLE (ORCL) leadership • Q1 2025

    Question

    Mark Moerdler of Bernstein Research asked about the monetizable value of Generative AI on the application side and the expected timeline for it to become a meaningful revenue driver for the software industry.

    Answer

    Chairman and CTO Larry Ellison argued that GenAI is not a separate feature to be sold but is becoming the core of all applications. He used healthcare as a prime example, where AI is already integral to the Cerner systems for tasks like creating patient summaries, transcribing doctor consultations, and ordering prescriptions. He stated that the monetization is the entire health business itself, which is expanding because it is based on AI, rather than selling AI as a separate line item.

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    Mark Moerdler's questions to ADOBE (ADBE) leadership

    Mark Moerdler's questions to ADOBE (ADBE) leadership • Q1 2025

    Question

    Mark Moerdler from Bernstein Research asked for the rationale behind the new revenue categorization and whether the AI ARR disclosure would be a regular, quarterly update.

    Answer

    EVP and CFO Daniel Durn explained the change better reflects the company's strategy of selling cross-cloud solutions to specific customer groups. Chair and CEO Shantanu Narayen added it provides clearer visibility into the Acrobat business and the 'One Adobe' enterprise motion with offerings like GenStudio. Regarding the AI ARR disclosure, Shantanu Narayen stated it would be provided 'periodically.'

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