Mark Moerdler's questions to Microsoft Corp (MSFT) leadership • Q4 2025
Question
Mark Moerdler of Bernstein Research inquired about the optimal monetization strategies for AI in SaaS, the differences between horizontal and targeted applications, and the long-term margin trajectory for AI-infused SaaS.
Answer
CEO Satya Nadella compared the AI shift to the server-to-cloud transition, predicting a massive expansion in compute usage and application capabilities, citing GitHub Copilot's evolution as an example. CFO Amy Hood added that monetization will involve a blend of per-user, tiered, and consumption-based models that will evolve with AI capabilities.