Matt Bullock's questions to BOX (BOX) leadership • Q2 2026
Question
Matt Bullock inquired about the evolution of use cases for Enterprise Advanced customers beyond initial metadata extraction. He also asked for the company's broader, medium-term vision for its recently GA'd MCP server.
Answer
CEO Aaron Levie explained that after metadata extraction, customers are moving toward full workflow automation, using AI agents to manage processes like client onboarding and loan origination. Regarding the MCP server, he outlined a vision where it serves as a crucial abstraction layer, allowing the dozens of different AI systems within an enterprise (e.g., ChatGPT, Claude) to securely access data and agents within Box, thereby centralizing content and avoiding data fragmentation and security risks.