Question · Q4 2026
Matthew Boss asked about the drivers behind the acceleration in business during Q3, especially for the Urban brand, and early holiday selling trends. He also asked Frank Conforti about multi-year margin drivers beyond the anticipated 100 basis points of operating margin expansion for the current fiscal year.
Answer
Richard Hayne, CEO and Chairman of the Board of Directors, Urban Outfitters, Inc., attributed business acceleration to increased traffic in stores and online, which was congruent with sales. He noted strong early holiday events despite an expected more promotional environment, as customers waited for deals. Frank Conforti, Co-President and COO, Urban Outfitters, stated that beyond this year's 100 basis points improvement, future margin drivers include continued markdown improvement (especially at Urban Outfitters), occupancy leverage from healthy comps, and initial merchandise margin opportunities, excluding tariff impacts.
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