Matthew Kikkert's questions to Weave Communications Inc (WEAV) leadership • Q2 2025
Question
Matthew Kikkert, on for Parker Lane, asked for an update on the TrueLark acquisition, specifically regarding the integration of the team, assets, go-to-market strategy, and any early customer feedback. He also questioned the impact of the enterprise push on Customer Acquisition Cost (CAC) and future opportunities for sales and marketing leverage.
Answer
CEO Brett White detailed that the TrueLark go-to-market integration is underway for multi-location clients, with plans to offer it to the installed base in Q4 and new single-location prospects in Q1 2026, pending the development of a unified inbox. He noted that the mid-market sales motion has a favorable CAC. CFO Jason Christensen added that the net revenue retention for multi-location logos is over 100%, highlighting the model's scalability and long-term leverage.