Matthew Shea's questions to Docebo Inc (DCBO) leadership • Q2 2025
Question
Matthew Shea of Needham & Company inquired about the drivers and durability of the observed strength in Docebo's mid-market segment and asked for an explanation for the recent dip in new customers adopting two or more use cases compared to the previous year.
Answer
CEO Alessio Artuffo attributed the mid-market success to improved segmentation, vertical focus (tech, healthcare, financial services), and new leadership, stating he expects the strength to be durable. Regarding multi-use case adoption, Artuffo explained that the slight decrease reflects a strategic optimization of sales velocity and initial deal size, where it is sometimes more productive to land with fewer use cases and expand over time.