Question · Q4 2025
Matthew Stanton asked about Repligen's service opportunity, noting its accretive growth in 2025 and expected contribution in 2026, specifically inquiring if it applies to new products or the install base, and any changes to commercial incentives.
Answer
President and CEO Olivier Loeillot stated that services represented approximately 6% of total sales in 2025, below the industry benchmark of 10%. He highlighted a high attachment rate for analytical products (above 50%) but significantly lower for larger scale equipment like RX downstream and ATF systems. Repligen is focusing on incentivizing commercial teams for service contracts and treating the service business as a more independent P&L with dedicated resources.
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