Matti Schech's questions to BIGC leadership • Q3 2024
Question
Asked the new CEO about early learnings, requested a timeline for the go-to-market changes, and inquired whether the doubling of sales capacity in 2025 would come from internal reallocation or new hires.
Answer
The CEO noted no major surprises, having already focused on fixing the go-to-market strategy in his first four months. The go-to-market changes are expected to be substantially complete by the end of Q4 2024, with new reps ramping in H1 2025. The increased sales capacity will primarily come from external hiring to bring in specialized B2B and B2C commerce expertise.