Question · Q3 2024
Max Ingram of Canaccord Genuity asked for an update on integration efforts, including past acquisitions and product bundling, and questioned the dynamics behind the flat U.S. revenue versus weaker international performance.
Answer
COO Jeremy Wubs highlighted progress on the ERP program and the implementation of the ITIL framework in support, which has created a more unified 'one Sangoma' feel for customers. CEO Charles Salameh added that the human and process integration is largely complete. Regarding geographic performance, Wubs stated that management is pleased with the overall revenue stability amidst a significant transformation, viewing minor fluctuations as expected and not alarming.
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