Question · Q3 2025
Michael from Morgan Stanley questioned the drivers behind the sequential deceleration in service fee take rates, particularly the impact of larger enterprise merchants, and the expected trajectory given upcoming renewal impacts. He also sought details on the mechanical changes and beta learnings from the new managed markets solution.
Answer
Nir Debbi, Co-founder and President, Global-e, attributed service fee take rate volatility to mix shifts and a higher share of larger enterprise merchants, while emphasizing no significant overall change is expected. Amir Schlachet, Co-founder and CEO, Global-e, explained that the new managed markets flow now works through Shopify payments for a streamlined merchant experience, with beta testing underway for a full 2026 rollout.
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