Michael Albanese's questions to Driven Brands Holdings Inc (DRVN) leadership • Q2 2025
Question
Michael Albanese of The Benchmark Company asked about the labor market conditions franchisees are facing, particularly regarding wages, retention, and hiring for the growing Take 5 brand.
Answer
President & CEO Danny Rivera clarified that Take 5 hires from a broad, non-certified labor pool and trains them internally, so it faces different dynamics than the franchise brands like Meineke, which require certified technicians. He noted that franchisees are adept at managing their respective labor forces and there have been no recent material changes. He declined to provide specific retention numbers.