Question · Q3 2025
Michael Albanese asked about the correlation between value auto demand and consumer affordability, how the widening gap between new and used pricing impacts value autos, and the demand drivers for this segment, including customer progression.
Answer
Bryan DeBoer, President and CEO, confirmed that value auto demand is correlated with consumer affordability and has very little impact from new vehicles, as it caters to a different customer segment. He described the 9+ year old vehicle market (63% of the total used market) as a 'bulletproof segment' where most used car profits are made. DeBoer emphasized that sourcing is key, driven by a mindset shift in sales and service departments to keep all trade-ins, and noted that while some value auto customers remain in that segment, others use it as a stepping stone to higher-priced vehicles.