Question · Q4 2025
Michael Genovese asked about the new disclosure numbers, specifically why the percentage of revenue from software and systems had decreased over the past year, which he found surprising given the current market. He also inquired about the high appliance gross margins and why software and services gross margins were only a few points higher, asking where software margins are expected to head over time.
Answer
CFO Cory Sindelar explained that software revenue is tied to consistent subscriber growth, while appliance revenue can fluctuate. The reacceleration of appliances in 2025 compared to 2024 caused the percentage shift, but software and services continue to grow. He noted a Q2 to Q3 downtick in software was due to an anomaly in AXOS licenses recognized immediately. Regarding margins, Sindelar stated that software margins are temporarily depressed due to dual cloud costs during the transition but are expected to surpass 70% and potentially higher, especially with more software-only revenue from Tier Ones. President and CEO Michael Weening attributed high appliance margins to the $2 billion platform investment, abstracted operating systems (AXOS), and simplified SKU count, which allows for massive scale in component buying and reduced operational complexity.
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