Michael McGovern's questions to LegalZoom.com Inc (LZ) leadership • Q2 2025
Question
Michael McGovern of Bank of America asked about LegalZoom's strategy for converting and monetizing users who engage with its services through AI partners, such as OpenAI's agents. He also questioned if the company's focus on solving the 'last mile' problem in legal tech suggests more AI partnerships are on the horizon.
Answer
CEO Jeff Stibel described the AI partnerships as a significant opportunity to expand the total addressable market (TAM) by identifying legal needs for users who may not realize their problem is legal in nature. He confirmed that the company is 'open for business' for more such partnerships, as this strategy allows LegalZoom to focus on its core differentiator—solving complex final steps—while expanding its top-of-funnel reach.