Question · Q4 2025
Michael Ng asked about the new listing agent referral program, specifically how it might translate into market share gains, who bears the referral fee, and its impact on commission rates. He also inquired about the exclusivity of the Rocket and Redfin partnership.
Answer
CEO Robert Reffkin confirmed that the Rocket and Redfin partnership is exclusive. Regarding the listing agent referral program, he explained that it offers agents flexibility to decide when and to whom buyer inquiries on their listings are routed. To honor listing agents who route inquiries to others, a 10% referral fee would be paid back to them by the buyer agents.
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