Question · Q4 2025
Michael Phillips inquired about the improvement in the casualty loss ratio, specifically how much was due to mix shift away from the Transportation book, and the implications of last year's reserve additions for future favorable development given account cancellations. He also asked about potential expense ratio pressure in the property segment due to the softening market.
Answer
Jen Klobnak (COO) explained that the improvement was due to not needing to take similar reserving actions as the previous year for auto-related coverages, noting a significant decrease in new claim counts for transportation. Aaron Diefenthaler (CFO) added that lower levels of favorable development were seen in casualty, with ongoing challenges in auto-related exposures but to a lesser extent. Jen Klobnak also addressed property expenses, stating that while talent was added during the hard market, submission counts remain high, requiring continued investment in supporting producers despite challenging terms and conditions.
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