Michael Prouting's questions to STAR GROUP (SGU) leadership • Q3 2025
Question
Michael Prouting from 10K Capital LLC inquired about Star Group's acquisition pipeline and the potential applications of artificial intelligence (AI) within the business, particularly in customer service.
Answer
President & CEO Jeffrey Woosnam confirmed the acquisition pipeline remains active, with four deals closed in the fiscal year and more opportunities being evaluated. Regarding AI, Woosnam noted its use in the customer interface but stressed the importance of balancing technology with the personal, human touch essential to their service-oriented business model.