Question · Q3 2025
Michael Stroyeck asked about the modest decline in Medicare/Medicare Advantage resident days within Trilogy, questioning if it's seasonal or due to increased difficulty in pushing occupancy from these payer sources, and how Trilogy manages headcount and expenses with higher acuity.
Answer
COO Gabe Willhite confirmed a seasonality component, noting that skilled nursing occupancy typically troughs in September and peaks in Q1. He stated that this year shows less seasonality, contributing to Trilogy's year-over-year occupancy increase. Regarding headcount, COO Gabe Willhite explained that Trilogy flexes staffing using its internal travel nurse organization and additional hours rather than permanent hires or layoffs. CEO Danny Prosky highlighted Trilogy's industry-leading low turnover rate (40%), indicating that hiring is a perpetual process focused on improving the workforce, driven by both census and ongoing needs.