Question · Q4 2025
Mike Infante inquired about trends in customer tech spending, specifically if vendor consolidation is occurring to fund AI-related spend, potentially driving platform consolidation. He also asked about customer preferences regarding Q2's agentic AI strategy and its potential tailwind for Innovation Studio.
Answer
CEO Matt Flake observed vendor consolidation since 2022-2023, driven by rising rates and a focus on digital experiences over 'run the bank' operations, expecting AI to further accelerate this trend. He noted that customers, being conservative and compliance-focused, are asking Q2 for guidance on AI, and Q2's data and integrations position them well to capitalize on agentic AI opportunities through Innovation Studio.
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QTWO's earnings beat/miss a week before the call