Mike Mayo's questions to Northern Trust Corp (NTRS) leadership • Q2 2025
Question
Mike Mayo pressed on the topic of independence, asking under what circumstances Northern Trust would consider divesting its custody business to address scale concerns, or alternatively, acquiring another firm to gain scale.
Answer
Chairman and CEO Michael O'Grady argued that size does not equal scale, which is instead achieved through sector focus, technology leverage (AI, cloud), and process centralization. He stated the goal is to improve asset servicing margins from the low-20s to the high-20s to demonstrate this. EVP & CFO David Fox added that the high-margin asset owner segment already meets this profitability bar.