Question · Q3 2025
Molly Knoell asked about Assurant's role and opportunities in the iPhone upgrade cycle, specifically concerning trade-in, upgrades, and covered device counts, and inquired about major investment projects planned for next year and their impact on margin expansion.
Answer
CFO Keith Meyer noted a robust iPhone upgrade cycle contributing to trade-in business, with protection programs providing stability as customers roll over coverage to new devices. CEO Keith Demmings added that Assurant's clients gained 81% of postpaid net adds, benefiting protection and trade-in. Demmings also signaled a new program in an adjacent business for early next year, which will create a long-term growth vector and result in a higher corporate investment in 2026, with some initial investments already impacting the 2025 corporate loss outlook.
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