Question · Q1 2026
Nate Svensson inquired about the challenges Endava faces in transitioning business models, delivery approaches, and accelerating the AI wave. He sought clarification on the strategy to navigate these changes, what might not be going right, and the internal plan to capitalize on opportunities. He also asked for details on the $100 million payments deal, specifically if it's a renewal or new logo, and for general commentary on pricing and productivity commitments for larger deals.
Answer
CEO John Cotterell explained Endava's aggressive push to become AI-native, moving faster than peers, which accelerates deliveries but erodes T&M revenue (76% of current revenue) due to higher productivity. He noted over 70% of services are now AI-related, and the strategy focuses on a rapid shift to outcome-based deals for better margins, accepting short-term pain. He clarified the $100 million deal is with an existing payments client but 85-90% is net new revenue. CFO Mark Thurston added that pricing (average rate per workday) remains stable, with volume being the primary issue in the T&M space.