Nathan Feather's questions to Figs Inc (FIGS) leadership • Q2 2025
Question
Nathan Feather of Morgan Stanley sought clarity on the macro headwinds built into the full-year guidance and asked whether the Community Hub expansion is a continued test or a more accelerated rollout.
Answer
CFO Sarah Oughtred clarified that the primary factor in the second-half outlook is the larger impact from the promotional pullback, with guidance remaining prudently cautious. CEO Trina Spear confirmed an accelerated rollout for Community Hubs, announcing new locations in Houston, New York, and Chicago, driven by strong new customer acquisition (nearly 40%) and positive learnings from existing stores.