Neil Cataldi's questions to Marpai (MRAI) leadership • Q1 2025
Question
Neil Cataldi of Harbor Access inquired about Marpai's Q1 sales performance, the strategy for accelerating growth, the path to achieving cash flow positive status despite a $3 million Q1 cash burn, and the specific benefits of the new Empara Portal.
Answer
Executive Steve Johnson explained that the sales team was fully staffed late in 2024, impacting the Q1 results, but is now winning off-cycle business with a strong H2 2025 pipeline. Regarding profitability, Johnson detailed plans for further cost savings from vendor rationalization and operational efficiencies, projecting a significant reduction in cash burn in Q2. He also highlighted the Empara Portal as a key efficiency driver, using AI to answer member questions and reduce call center volume.