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Nick Altman

Director and Application and Infrastructure Software Analyst at BTIG

Nick Altmann is a Director and Application and Infrastructure Software Analyst at BTIG, specializing in technology sector research focused on application and infrastructure software. He covers companies such as Twilio (TWLO), HubSpot (HUBS), Confluent (CFLT), and Workiva (WK), with a strong performance track record including a 65% success rate on 78 ratings and an average return of +20.10% per rating at Scotiabank, highlighted by a +148.70% return on his Buy rating for TWLO. Altmann joined BTIG in October 2025 after serving as a Director at Scotiabank, a Vice President in Software Equity Research at Cowen, and starting his career as an Equity Research Associate at Northland Securities; he holds a BBA in Entrepreneurship from the University of St. Thomas.

Nick Altman's questions to WORKIVA (WK) leadership

Question · Q4 2025

Nick Altman asked about the role of multi-product customers in increasing Workiva's net retention rate (NRR) and the potential ceiling for multi-product customers as a percentage of the subscription revenue base.

Answer

CEO Julie Iskow clarified that 45% of Workiva's customers currently use two or more solutions, indicating significant opportunity in the remaining 55% with only one. She emphasized that account expansion is a key focus, with a tremendous opportunity across Workiva's dozens of solutions, particularly in financial services.

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Question · Q4 2025

Nick Altman, on behalf of Allan Verkhovski, asked about the role of multi-product customers in increasing Workiva's net retention rate (NRR) and the potential ceiling for multi-product customers as a percentage of the subscription revenue base.

Answer

CEO Julie Iskow clarified the focus on account expansion, noting that 45% of customers currently use two or more solutions, indicating significant opportunity within the 55% of customers with only one solution. She emphasized that account expansion is a key area of focus for Workiva. CFO Barbara Larson added that Workiva continues to maintain a strong gross retention rate (GRR).

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