Nicole DeBlase's questions to Symbotic Inc (SYM) leadership • Q3 2025
Question
Nicole DeBlase from Deutsche Bank questioned the drivers behind the significant increase in software gross margins to over 75% and asked if this level is sustainable. She also sought an explanation for the negative free cash flow in the quarter and the outlook for Q4, including the impact of CapEx for the new structure.
Answer
CFO Carol Hibbard attributed the software margin improvement to the scaling benefits from an increasing number of operational systems, confirming the 70%+ level should be sustainable. She explained the negative free cash flow was due to the timing of cash receipts and would recover in Q4. However, she guided for CapEx to approximately double in the next couple of quarters to support the manufacturing of the new storage structure.