Ondrej Cabejšek's questions to Orange SA (FNCTF) leadership • Q1 2025
Question
Ondrej Cabejšek from UBS asked about mobile retention in France, noting that churn was decreasing despite falling mobile-only ARPU. He also inquired about the competitive importance and CapEx implications of launching new Wi-Fi 7 boxes.
Answer
CEO Christel Heydemann clarified that the mobile ARPU decline is a result of the market mix at the low end, not aggressive retention activities. On the new boxes, she emphasized their importance for innovation and value but stated the associated CapEx is limited and managed within the company's disciplined spending framework, supported by a circular economy model for hardware.