Question · Q2 2026
Paul Treiber asked how customers getting their content in order for AI is impacting software budgets, specifically whether it drives increases or competes with LLM budgets, and if AI risk is being factored into OpenText's tuck-in M&A strategy.
Answer
Executive Chair and Chief Strategy Officer Tom Jenkins explained that customers initially use public LLMs, but as they move to proprietary data and regulated environments ('behind the firewall'), significant content curation and enterprise information management are required, which is where OpenText plays. He clarified that tuck-in M&A focuses on acquiring subject matter experts to help deploy and test Agentic AI, rather than software application products.
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