Pedro Lezuki's questions to Banco Santander Brasil SA (BSBR) leadership • Q2 2025
Question
Pedro Lezuki from Itau BBA asked how much of the rise in 15-90 day NPLs was from government-guaranteed loans that don't result in losses. He also inquired about the outlook for the bank's strong expense control, particularly looking ahead to 2025.
Answer
An executive confirmed that government-guaranteed lines with longer settlement periods were a significant factor in the 15-90 day NPL increase for SMEs. CEO Mario Roberto Opice Leão added that the efficiency agenda is a multi-year transformation effort expected to continue through 2026-2027, driven by automation and system overhauls. He anticipates continued positive performance on the expense line, which is a cornerstone of the strategy to reach 20%+ ROE.