Pete Newton's questions to SMAR leadership • Q2 2024
Question
Speaking for Ryan MacWilliams, Pete Newton asked what drove the improved sequential customer adds and how conversations with customers moving to higher spending tiers are evolving. He also asked about average deal size trends during the quarter.
Answer
Mark Mader explained that customer conversations now encompass a broader portfolio of solutions beyond just seats, including transformation and efficiency, which helps move them into higher tiers. Pete Godbole noted that average deal size grew consistent with seasonal expectations, with larger deals typically closing towards the end of the quarter.