Question · Q4 2025
Peter Christensen asked about the primary drivers of Alight's recent financial underperformance, CEO Rohit Verma's experience in turning around companies, and how investors should measure key milestones over the next 12 months.
Answer
CEO Rohit Verma identified execution challenges in operational excellence, client management, technology, and product innovation as key drivers of underperformance. He referenced his successful turnaround experience as CEO at Crawford, emphasizing cultural and leadership changes. Verma stated that definitive, measurable milestones would be provided once a full-time CFO is appointed and the leadership team aligns on consistent reporting metrics.
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ALIT's earnings beat/miss a week before the call