Question · Q3 2025
Piyush Avasthy inquired about the potential construct of 2026, how it might differ from long-term financial targets, and the demand outlook across various verticals, acknowledging that formal 2026 guidance is not yet provided. He also asked how soon digital AI features could become a growth catalyst, if there's customer appetite for software investment, and if the next refresh cycle would translate to strong software alongside hardware upgrades.
Answer
CEO Bill Burns noted that customers remain cautious with uneven demand in certain regions (EMEA, Canada) and verticals (manufacturing), but Zebra's solutions are fundamental for digitization. He sees AI as a longer-term opportunity for sustainable profitable growth. For AI, Mr. Burns identified hardware opportunities (next-gen handhelds, wearables for higher ASPs and refresh cycles) and software opportunities (AI agents, AI suite). He expects first AI revenues in 2026, scaling in 2027 and beyond, emphasizing that Zebra's solutions are fundamental for collecting data to drive AI models.
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