Pranav Dheeraj Gundlapalle's questions to HDFC Bank Ltd (HDB) leadership • Q1 2026
Question
Pranav Dheeraj Gundlapalle of Bernstein asked about the reasons for the recent stagnation in CASA deposit market share and questioned the potential for future customer overlap or conflict between HDFC Bank and its subsidiary, HDB Financial Services.
Answer
CEO Sashidhar Jagdishan explained that the post-merger focus was on lowering the CD ratio by prioritizing overall deposit growth, which temporarily de-emphasized CASA. He assured that the focus is now shifting back to customer engagement and upselling to improve the CASA ratio. He also affirmed that HDB Financial Services caters to a distinct customer segment, resulting in minimal overlap with the bank.