Qingqing Mao's questions to Huize Holding Ltd (HUIZ) leadership • Q4 2024
Question
Qingqing Mao of CICC inquired about the impact of the commission cap regulation, asking if its one-off effects have subsided and if market competition has improved. She also asked for specifics on how AI technology enhances operations and what financial outcomes can be expected.
Answer
Co-CFO Kwok Ho Tam responded that the impact of commission caps is fully reflected in Q4 results and the new industry structure is established. He believes this will lead to market consolidation favoring top-tier players like Huize, which has a cost advantage. On AI, Mr. Tam explained it will create a more nimble fixed cost base, increase operating leverage by supporting scalable growth with less human resources, and improve the customer journey. He noted the recent DeepSeek integration is already showing encouraging results.