Question · Q3 2025
Reed Seay asked if Old Dominion Freight Line is observing any changes in the market due to competitors' investments in service and network, or impacts from peers preparing to spin off from parent companies.
Answer
Adam Satterfield, CFO, referenced the Mastio study, indicating no significant movement in service gaps between Old Dominion Freight Line and competitors, with Old Dominion Freight Line maintaining a wide lead in 23 of 28 attributes. He noted that despite competitor claims of service improvements, it hasn't been reflected in Mastio data or customer feedback.