Question · Q1 2024
Asked about post-quarter debt repurchases, the rationale for reaffirming rather than raising guidance given positive utilization trends, changes to the long-term strategy, and the meaning of new internal KPIs. Also inquired about behavioral health volume trends and the company's response to recent negative headlines.
Answer
The company is opportunistic on debt retirement and doesn't disclose intra-quarter activity. Guidance is back-end loaded and cautious due to the Q1 clearinghouse outage impact. The long-term strategy is an evolution focused on execution and building from the core, with new KPIs to drive performance. Behavioral health is a growing area. They are proactively managing negative headlines by educating stakeholders on their value proposition.