Question · Q3 2025
Rishi Gillaria conceptually explored Pega's potential role as a neutral middleman for agent orchestration within the new AI ecosystem, enabling various agents across different technology stacks to interoperate. He also asked about the future mix of ACV growth drivers, specifically the increasing opportunity for net new logos due to Blueprint's lower barriers to entry.
Answer
Alan Trefler, Founder and CEO of Pegasystems, differentiated between technical connectivity and logic orchestration, emphasizing Pega's approach of using reliable, design-time workflows for orchestration rather than unpredictable runtime LLM control, especially for critical use cases. Regarding ACV growth, Mr. Trefler believes new logos will become a more significant driver if the partner strategy with "Powered by Blueprint" is successful, as it broadens Pega's market reach. Ken Stillwell, COO and CFO, added that leveraging the partner ecosystem offers an "order of magnitude growth change" for new logos compared to scaling direct sales.