Rishi Jaluria's questions to VEEVA SYSTEMS (VEEV) leadership • Q2 2026
Question
Rishi Jaluria of RBC Capital Markets asked about the architecture of Veeva's AI agents for interoperability with external systems like SAP or Workday. He also inquired if AI could be leveraged to simplify the migration of customizations to Vault CRM.
Answer
CEO Peter Gassner confirmed that Veeva AI is being architected for agent-to-agent communication across different vendor systems, which he believes is a significant, underappreciated benefit. He stated that AI would not directly ease migrations, as Veeva already has refined tooling for that. However, he suggested the pull of new AI features on Vault CRM could incentivize customers to migrate sooner.