Question · Q3 2025
Ritchie Sun inquired about the reasons behind the recent volatility in Identity V's revenue and DAU, along with strategies for improvement. He also asked about the current performance metrics of World of Warcraft and Hearthstone one year after their return to China, plans for sustainable growth, and the monetization potential of Diablo IV amidst intense ARPG competition.
Answer
William Ding, CEO, NetEase, explained that Identity V experienced some competitive impact during summer holidays, but metrics reached historical highs in September post-back-to-school, with Q4 focusing on Chinese New Year preparations and diversified gameplay. Bill Pang, VP of Corporate Development, NetEase, added that World of Warcraft's performance decline is expected as its current expansion ends, while Hearthstone maintained its update cadence. Both games, with new operational strategies, perform higher than previous official server data, with deeper collaboration (e.g., Titan Reforged server) planned for sustained competitiveness. He stated Diablo IV has unique quality and new business plans to secure its market share, and StarCraft II achieved record-high user engagement.
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