Rob Waha's questions to Global-E Online Ltd (GLBE) leadership • Q4 2024
Question
Rob Waha from Autonomous Research noted that if Shopify Managed Markets volume was in line with expectations but merchant count was higher, it implies fewer large merchants. He asked for the reason and what features are needed to attract larger brands.
Answer
Executive Nir Debbi confirmed the assumption was correct and that the merchant mix skewed towards smaller brands. He explained that Global-e is actively working with Shopify to enhance the product with additional tools and capabilities to simplify the offering and streamline processes. He believes these improvements will allow the solution to mature and move further upstream to serve larger clients over the coming quarters.