Robert Marcus's questions to COOPER COMPANIES (COO) leadership • Q3 2025
Question
Robert Marcus of JPMorgan Chase asked for a bridge explaining what specifically changed in the two months since the last earnings call to cause the significant Q3 revenue miss. He also questioned how management gains confidence in its market growth forecast for next year given the current uncertainties and below-market performance.
Answer
President and CEO Al White attributed the miss to two factors: the unexpected continuation of weakness in the Asia-Pacific e-commerce channel and a sudden drop-off in Clarity orders late in the quarter as customers shifted focus to MyDay. Regarding market confidence, he pointed to long-term macro trends driving mid-single-digit growth, such as the increasing need for vision correction and the ongoing shift to daily disposable lenses. He believes Cooper's ability to now meet MyDay demand will enable it to match or exceed market growth.