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Co-CEO Eran Zinman highlighted Casey George's deep experience in scaling enterprise software sales, managing large customer volumes with an analytical approach, and a strong personal fit. Regarding partners, he stated the strategy is consistent and will become more significant, focusing on geographic expansion, technical expertise for professional services, and industry specialization.

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CEO Ryan Barretto explained that the company is leveraging data from its large customer base and product trials to sharpen its focus on the ideal customer profile. He emphasized that for enterprise clients, social customer care is a critical driver, as maintaining a social presence is essential for brand reputation.

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CEO David DeStefano positioned the Kintsugi investment as a complement to the Shopify relationship, strengthening the offering for SMBs while Vertex serves Shopify's larger enterprise clients. He clarified that the frequent mention of Oracle was not a strategic shift in commentary but simply a reflection of several significant customer wins that closed in the Oracle ecosystem during the quarter.

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CEO David DeStefano confirmed that the SAP and Oracle migration pipelines remain strong and are not slowing down, viewing SAP's extended deadline as a positive tailwind. CFO John Schwab explained that strategic investments in e-invoicing and AI are timely to capture market opportunities, noting that the core business's adjusted EBITDA margin would exceed 25% without these incremental spends, demonstrating underlying leverage.

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CEO David DeStefano explained the semiconductor deal's value was driven by the customer expanding its relationship to cover areas not previously served by Vertex. CFO John Schwab clarified there was no impact from the Pagero unwind and that the reported ARR per customer was impacted by the inclusion of smaller ecosio and Systax customers.

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An executive, likely Co-CEO Owen Ryan, detailed a more robust pipeline and better frontline alignment with SAP, supporting shared strategic goals in AI, the CFO's office, and cloud. CFO Patrick Villanova added that the Q1 margin beat was organic, achieved without compromising strategic investments, and these savings are reflected in the higher full-year guidance.

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Co-CEO Therese Tucker attributed the large customer growth to new innovations like the Financial Reporting and Analytics (FRA) solution and the Studio platform. CFO Mark Partin explained the renewal rate divergence is a result of a deliberate strategy to focus on higher-value mid-market customers, leading to expected churn of smaller accounts. He highlighted that the enterprise renewal rate recovered to a historical high of 97%, which helped stabilize the overall dollar-based retention rate.

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CEO Andrew Bialecki explained that integrations with Meta and TikTok are deepening, allowing customers to leverage Klaviyo-collected content like reviews on social platforms and acquire subscribers via lead ads. CFO Amanda Whalen attributed strong retention to proactive communication and tools that helped customers optimize their profiles, validating the platform's value and providing a strong foundation for pricing future products.

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Co-Founder and CEO Andrew Bialecki stated that full-year international revenue grew 42% and that the company has laid a strong foundation by expanding to 7 languages and 19 countries for SMS. He clarified that the 2025 focus is on building local sales and support teams in key European markets rather than adding more languages, as much of the product-side heavy lifting was completed in 2024.

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CEO Andrew Bialecki highlighted strong SMS adoption, with 80% of top customers using the product. For CDP, he explained that the analytics-focused use case is seeing great traction because it allows customers to quickly move from insight to action, generating a rapid and clear return on investment.

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CEO Mike Cannon-Brookes explained that isolated cloud targets the largest, most complex customers who require dedicated infrastructure for security or regulatory reasons. CFO Joe Binz noted that while AI and new offerings will add costs, the company is driving structural efficiencies elsewhere in cloud COGS to create capacity, though blended gross margins are still expected to decline over the next two years per prior guidance.

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CEO Michael Gianoni explained that the guidance assumes no material macro changes, as most of their customers are not directly impacted by federal grants. He confirmed the 'plus' in the growth outlook reflects the strong Q1 start but noted the company is maintaining its full-year guidance for now, expressing overall optimism for the remainder of the year.

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CEO Mike Gianoni stated that Blackbaud sees no direct impact from federal funding changes, as its platforms focus on driving donations from individual donors, not managing federal grant workflows. CFO Tony Boor detailed the free cash flow guidance, attributing the year-over-year decline primarily to three items: a $28 million one-time payment to exit the EVERFI office lease, an $11 million net increase in interest expense from share buybacks, and a $5 million investment in a new India office.

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EVP and CFO Anthony Boor explained that the social sector's contractual business is performing well, with pricing sticking and multi-year contract adoption rates meeting expectations. He clarified the revised outlook is not due to contractual weakness but rather the transactional business lapping difficult comparisons from prior-year viral events, which have not recurred in 2024.

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CEO and President Dennis Woodside confirmed that Device 42 is successfully driving new business and enhancing value for existing customers, with two of the top five deals in Q1 including a Device 42 component. He stated that the overall demand environment remains stable and that in the CX business, both agent count and AI adoption continue to increase.

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CEO Dennis Woodside confirmed that Device42 is essential for the company's upmarket motion, as it was previously losing deals over IT asset management functionality. He cited the New Balance win and a major switch from a 13-year ServiceNow customer as examples where Device42 was a critical component. He outlined two key milestones: a revamped integration with Freshservice that launched in January, and a cloud version of Device42 slated for late 2025 or early 2026.

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CEO and President Dennis Woodside explained that the SMB segment showed positive signs, with organic net customer adds increasing for the third consecutive quarter due to product investments and better free-to-paid conversion. Regarding the workforce reduction, he stated it was broad-based but included a focus on sales and marketing to concentrate efforts on fewer, larger opportunities, aligning with the company's key strategic imperatives.

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President and CEO Lynn Moore stated the company is not hearing from clients about ARPA fund clawbacks and has only seen one minor federal deal termination. Regarding DOGE, she noted that federal revenue is less than 5% of the total, and while a few small contracts were terminated (totaling <$1M), the overall impact is considered minimal.

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CEO Lynn Moore responded that the sales strategy regarding ARPA has been consistent for years, with teams well-equipped with information. She reiterated that she cannot draw a direct, material correlation between ARPA funds and Tyler's overall performance, using the 12-year Kentucky deal cycle as an example where ARPA influenced payment timing but not the deal itself.

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EVP and CFO George Kilguss noted encouraging early adoption of new marketing programs by registrars, which contributed to improved new registration trends. Executive Chairman, President and CEO Jim Bidzos commented that while favorable shifts like increased registrar spending on customer acquisition are positive, macroeconomic uncertainty warrants caution. Incoming CFO John Calys clarified that current operating income guidance implies a similar level of spending for the year, driven by headcount and incentive compensation. Bidzos also provided an update on .web, stating a legal panel rejected a competitor's challenge and a final hearing is anticipated in November 2025.

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Executive Chairman, President and CEO Jim Bidzos explained that the timeline for returning to DNB growth in H2 2025 is more challenging because registrars need more time to integrate the new marketing programs. EVP and CFO George Kilguss added that the DNB decline is driven by U.S. registrars focusing on ARPU and by continued macroeconomic weakness in China. Regarding costs, Kilguss anticipates higher expense growth in 2025 compared to 2024, noting that spending on marketing programs will be contingent on their ability to be accretive to the business.

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COO Anne Raimondi stated that the channel strategy involves reallocating more resources to partners to extend geographic and vertical reach, particularly for driving AI Studio adoption. Success will be measured by growth in channel-sourced revenue. CFO Sonalee Parekh clarified that the guidance incorporates the soft macro environment seen in recent quarters, including weakness in the tech vertical, but does not assume a significant further deterioration from that baseline.

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Co-Founder and CEO Dustin Moskovitz identified the primary driver as customers adding AI to existing workflows, which enhances stickiness. He highlighted the emergence of internal 'power users' who significantly expand usage. CFO Sonalee Parekh stated that Asana can scale AI Studio sales by leveraging existing resources and noted broader opportunities for operational efficiency in sales and marketing to drive margin expansion.

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CEO Matthew Cain stated that the guidance reflects a healthy pipeline of large strategic accounts and a larger, more balanced renewal base for the new fiscal year, providing significant opportunity. He also highlighted a strong pipeline for Capella migrations. Both Cain and CFO Gregory Henry noted that Community Edition migrations are driven by customers valuing Capella's as-a-service management, enhanced security, and support, which provides a clear ROI over self-management.

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CEO Matthew Cain affirmed the company is 'unequivocally prepared' for migrations, with key learnings focused on understanding customer-specific variables that dictate timing. CFO Gregory Henry addressed the second question, stating that Q3 saw normal levels of churn and downsell, suggesting the Q2 pressure was anomalous and is not expected to be a trailing issue into Q4.

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CEO Julie Iskow explained that the uncertainty mentioned in the guide is general, stemming from potential tariffs, exchange rates, and a new U.S. administration, rather than one specific issue like CSRD. She affirmed that the multi-product platform strategy is a significant differentiator, driving broad-based demand and growth through a mix of new logos, account expansions, and partner co-sells.

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CEO Julie Iskow confirmed that ERP upgrades remain a significant trigger event, often driven by partners who include Workiva in their finance transformation playbooks. CFO Jill Klindt added that the company is still actively hiring quota-reps globally, with a focus on Europe, and is not finished with its planned investments to capture the sustainability opportunity.

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CEO Spenser Skates confirmed that with Google Analytics on 50% of websites, it will be a relevant tailwind for the next decade as Amplitude provides an easy upgrade path. CFO Andrew Casey explained the strategic accounts team is increasingly effective at solving complex digital engagement problems for the largest global companies. This deep partnership leads to higher value, longer contract durations (improving RPO), better gross retention, and ultimately reduces churn and contraction risk.

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CEO Jennifer Tejada explained that while proof of value is strong, the deferrals relate to navigating complex customer procurement processes, and she highlighted a new executive sponsorship program to mitigate this. CFO Howard Wilson stated the guidance remains prudent, accounting for variability from month-to-month transactions, professional services delivery during holidays, and the timing of self-managed deals.

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CEO Tom Shea confirmed these conversions are a 'great opportunity' to expand the customer relationship. He noted that new innovations like Sensible ML, which require a SaaS environment, are actively driving some of these transitions. He provided an example of OneStream's first-ever customer converting to SaaS and simultaneously adding a Power BI connector, demonstrating the potential for immediate upsell.

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CEO Sharat Sharan explained that 'boomerang' customers, who left for cheaper collaboration tools, are returning after experiencing negative pipeline impacts. He highlighted a six-figure win-back with a global cybersecurity firm as a key example. Sharan acknowledged the tough marketing budget environment, referencing a Gartner report showing a drop from 11% to 8.2% of revenue since 2019, but noted 'green shoots' and stabilization, evidenced by these win-backs and strong customer commitment metrics.

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CEO Joe Walsh highlighted Keap's international presence (about 20% of its revenue) as a significant opportunity, providing an entry point into new markets without requiring a large acquisition. Regarding ARPU, he clarified the pressure is a strategic choice, stemming from migrating customers onto an introductory 'starter' Marketing Center at a lower price point. He described this as creating a 'spring-loaded' customer base for future upsells, which supports sustained high Net Dollar Retention.

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President and CEO Andres Reiner clarified that while the sales force unification is progressing well, its main benefits will be seen next year; current leverage is driven by internal AI adoption for efficiency. On the airline industry, Reiner noted strong interest in PROS's innovations but a lagging pace of investment, which he sees as a 'quarters, not years' issue. CFO Stefan Schulz added that the outlook remains consistent with 90 days prior, acknowledging macro risks but seeing a stable environment.

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